Dear Customers,
with regard to the evolution of the health emergency from COVID-19 and in compliance with the new measures taken by the Government and the Regions, we confirm that the Bank has put in place all the measures aimed at safeguarding the health and safety of customers and its employees and continues to operate regularly.
We therefore confirm that:
- we are scrupulously complying with every provision of the Authorities on the subject in question and carefully monitor any new communications in this regard;
- our suppliers and external collaborators were also requested to apply the same procedures and checks;
- we have adopted and are strengthening all measures to work remotely so as to minimize social contacts.
In order to reconcile the need to ensure operational continuity with the protection of the health and safety of all, a reduction in the counter hours for the Headquarters and Branches was also defined.
Our counters will therefore be operational exclusively from 8:30 to 12:00, with numerical limitations on the entrances.
Outside the Bank, near public access, specific information will be made available to provide the information defined by the Bank, as well as the security measures to be taken.
We therefore inform you that, in light of the above and in compliance with the measures set up, the Bank’s services will be regularly provided both in the Milan office and in all branches, albeit with the aforementioned limitations.
We take this opportunity to recall the possibility of carrying out the main branch operations through the digital channels Internet Banking / Core Banking and the “Cassa Lombarda Mobile” App.
Our Private Bankers and Financial Advisors are also available for any form of remote interview, via videoconference and telephone, being able to guarantee the usual operations in any case even in smart working mode.
Cassa Lombarda will follow the evolution of the situation day by day, promptly providing appropriate updates.
Cordiali saluti,
Paolo Vistalli
Amministratore Delegato e Direttore Generale
